TestimonialsBelow are some of my Client Testimonials
By: Horatio and Sharlene
We had the wonderful opportunity to work with Mary twice. We were amazed at her professionalism, efficiency, kindness, and generosity while helping us to get a home in our preferred neighbourhood. She was always available to answer our questions and patient with us as first-time home buyers. After 8 years in that wonderful home, we called Mary to guide us through the selling process. As usual, Mary diligently guided us through this process as well. She provided advice how best to display our house, arranged staging, provided eye-catching brochures, followed up with potential buyer agents and used social media to feature our home. We strongly recommend Mary for all your real estate needs!
Mary Coughlan provided excellent service to me in selling my condo property! Her professional guidance was very wise, she arranged for beautiful photos of the property and then created a stunning brochure for display during showings. Very professional, efficient, patient and hard-working, and her vast experience just made the whole selling process so smooth and easy to get through. Condo sold within 10 days! Mary was always just a phone call or text away! I would highly recommend Mary Coughlan as a realtor that cares about her clients and gets the job done! Thank you Mary!!
By: Cathy & Scott
We have used Mary Coughlan''s services twice now and we highly recommend her as a real estate agent. Both times, she sold our properties in less than 2 weeks. Mary is experienced, wise, patient, hard-working, thorough, reliable and the ultimate professional. Thank you Mary
By: Tibor and Georgia
Mary is a true professional. She never gives up on a client, even if a client is having difficulty understanding the given market situation. Mary makes sure it is explained and proven. She was extremely understanding and patient with us. She SOLD our house over asking in a Buyer's market situation in a short period of time. Our home is unique and not easy to find the right Buyers. Mary made sure all of the strength and potential benefits were explained to all potential Buyer's agents before they visited with their clients. She was always available to talk to, Mary works all the time! All this during such challenging times of a Pandemic.
By: Bettina & Linda
Mary, I know that there will be many more opportunities for Linda and me to share our gratitude with you but we want to let you know now how grateful we are for all of your kindness, patience, and incredibly hard work! In fact, these were the very qualities that drew us to you when we were seeking a realtor to sell our beloved home. I know that anytime someone sells their home there is a certain degree of stress but with the added impact of COVID and the low ball sales of those two homes, things became even more challenging. We cannot tell you how many times your calm, direct, and thoughtful manner helped to guide us and keep us sane and on course. We also felt that you were truly looking out for us and that you wanted us to have the best possible outcome. We also very much appreciated your attention to detail and how you prepared our home to present in the best possible light. Recommending wonderful Gary to do some handyman work providing Agnus for the staging, and creating the most beautiful brochures and online presence for our home. Every "i" was dotted and every "t" was crossed, which eased my mind incredibly. We are so appreciative of the fact that you spent HOURS AND HOURS on the phone with agents, following up after every visit and getting feedback so that we could keep our finger on the pulse of what was happening out there. We feel grateful to have a realtor, who I can only imagine, remained calm yet direct during negotiations with other agents and that you always "took the high road" as you so encouraged us to do as well. You are very skilled at managing and working with a variety of different personalities and styles, even at the 11th hour!! As I said before, "you are the hardest working realtor!" In particular, Linda and I are incredibly thankful that you ALWAYS returned our phone calls, texts, and emails and that you addressed and answered EACH AND EVERY concern or question we had. Thank you for your patience. Thank you Mary..........we look forward to continuing our time with you until closing.
By: Rob N.
In the tech driven age of the internet, some might question the value of a traditional real estate agent compared to alternative home sale services. However, if like me you value honesty, integrity and professionalism, Mary is the realtor you should definitely have on your side. Mary helped me save time, kept me focused, organized, and successfully took me through the selling and buying process to get me the best deals possible. While the internet is rife with information, it was Mary’s experience and knowledge that utilized that information to make the difference from average transaction to extraordinary deal. It was a pleasure working with Mary and I sincerely thank her for all her hard work.
By: Arianna & Frank Cornacchia
Mary is one of a kind. We have known Mary for for almost 20 years and only trust her in the sale of our properties. She is beyond exceptional as mentioned in other testimonials. Words cannot describe her level of empathy, genuiness and honesty towards her clients and profession. Our experiences with Mary have been so positive and enlightening. We are blessed to continue to work with Mary and have her in our corner whenever we need her! Her hard work ethic, determination & sheer kindness make her undoubtedly unique from any other realtor out there!
We contacted Mary recently about the sale of my mother’s condominium. Mary met with us right away and went over the entire process. Shortly thereafter we left town to move to another province, and despite the distance, Mary kept us informed and up to date on all aspects of the selling process. Arrangements were made to stage the condo, and great professional photos were taken for the listing. After accepting an offer, Mary continued to work with us to ensure all the paperwork was taken care of, again despite being out of province. Mary was fabulous in getting the sale done for us in a short time and with no complications. We would recommend her to anyone.
Nothing prepared us for an amazing experience we had while working with Mary. Throughout our partnership, my husband and I felt as if we had a fairy God Mother at all hours of the day and NIGHT! Mary is a high level professional! She genuinely loves what she does and truly dedicated to her client and her work. She pays attention to the tiniest of details. Everything matters to her in order to get your house sold. Mary is an uniquely pleasant person to deal with. Patient and intelligent, extremely thorough and very respectful - these are the parts that complete her professional persona. We feel very privileged to have such an agent. Of note, my husband and I asked her to be our agent - she did not come to us, we asked her. Her integrity as a professional is remarkable.
Mary and her team were exceptional selling my house it was stress free.She is an honest and caring person! GREAT JOB Mary! Thank you!
Getting my House sold - at our target price, and timely - required a great deal of effort. Mary the Realtor achieved it with efficiency, honesty, and true care! For that, I am so very thankful to you, Mary!!!
By: Linda and Andy
We want to thank Mary for all her help in selling my parents home. Her expertise and knowledge of staging the house was beyond what we could have imagined! It was absolutely beautiful...and her brochures and video were amazing! She was always available if we had a question and kept us up to date on all the showings. Thank you again Mary ....we so appreciate all you did for us!?
I can`t thank Mary enough for what she did for me and my family when we were trying to sell our house. She literally saved us! I never actually realized how important it is to have a strong and professional real estate agent until I encountered difficulties selling my home. I was more than impressed right on the first interview with Mary when she told us about her marketing strategies. My house was sold in a short time without any complications. Mary is a REAL professional. Super competent in all the aspects of marketing strategy. client relations and negotiation. Simply WOW! Thank you again, Mary! You are truly our angel!
Working with Mary Coughlan has truly been an exceptional experience. When I first started looking around for a home, I had so many questions that needed to be answered. Luckily, I was able to work with Mary, She showed a fantastic ability to gently guide me along the process to understand the procedure and honored my wishes at the same time. Mary is very responsive and hardworking. She always responded to my emails and phone calls quickly, even if it is pretty late at night. I was also very impressed with the problem solving skills she displayed on numerous occasions to help me to negotiate with the sellers and the sellers accepted my request. I look forward to working with Mary again in future. My parents and I like her so much and we want to express our sincere thanks to her.
We’ve decided to work with Mary mainly due to her vast experience and professionalism...She and her team did a great job representing us when we sold our home. She was extremely patient and polite despite the ups and downs in the marketplace and that’s what differentiates an exceptional agent from the rest of the pack. We would gladly recommend Mary to our family and friends.
By: Carol and Wayne McMann
WOW! We had a wonderful experience with Mary acting as our seller and buyer on our new home. She was always available and returned all calls very promptly. She did a lovely brochure for the sale of our home. Very polite and courteous lady and acted very professional. Start to finish we were very pleased!!
I have just read the testimonials for Mary. There is not much to add to all that has been written but I will say I totally agree with every testimonial. Mary provided excellent service from the day she came for the interview to the day my house was sold and my new home purchased. She is a lady of integrity, professional and very approachable. I never called her but she answered immediately, she treated me as if I were her only client (which is far from reality). I will recommend Mary to everyone and if I need an agent in the future, she will be the one. Thanks Mary for being the best agent ever
I want to thank Mary Coughlan for an outstanding job in handling both the sale of my house and the purchase of a townhouse. Mary provided exceptional services resulting in the sale of my home in less than one week at the price I was hoping for. When I was beginning to despair of ever finding a new townhouse in my price range, given the current environment of multiple offers at over asking price, Mary provided sound advice. Her professionalism, dedication, energy and exceptional customer service was very much appreciated.
I would like to commend Mary for successfully planning and executing the sale of our home. Her exceptional knowledge of the area in addition to her outstanding skills as an agent resulted in the listing and selling of our property in one week, at higher than our asking price. Her personal skills on working with both the sellers and the buyers are both professional and caring. I would look to Mary first if I am in the buying or selling market again, and heartily recommend her to be your agent.
If you're looking for a real estate agent, I highly recommend Mary Coughlan. From our very first meeting until the property sold, she was top notch. Mary gave excellent advice on how to prepare your home so it shows to its full potential. She treats every client the same - no matter the property price. She is professional, markets your property effectively and gets the deal done. My home sold in a week at over asking price. Thanks, Mary!
By: Peter & Delores
Thank you Mary on behalf of my mother and me, on a Job well done! It was a pleasure working with you and hope to work with you again. P.S. Thank you for your diligent work on keeping us informed. All the best Mary!
By: Linda C.
Dearest Mary, Simple words will never be able to express the gratitude for all you help during the sale of our home! So grateful for the beautiful, professional presence of your being! You are truly a great gift to anyone who has the blessing of having you in their life! So blessed, so grateful and so honoured to have met you Mary.
By: Anne & Martyn
Dear Mary, Thank you for helping us to sell our house. You did a great job. Your professionalism and attention to detail are outstanding. We will certainly make a point of recommending you to our friends in this area. Thanks again and best wishes!
By: Randy & Anne
A PLAN WELL EXECUTED! We must give kudos to a successful plan and execution of that plan. Mary was instrumental in helping us put a solid sell strategy together for listing our home, when to sell, how to prepare our home and how much to list it for. Her execution created lots of activity which lead to a quick sale (less than a week) for higher than our asking price. How good is that! Mary is very professional, considerate and respectful of both the seller and the buyer. I would not hesitate to use Mary again in the future and happily recommend her as your agent.
By: Emilie and Bin
Mary Coughlan was our Real Estate agent who sold our house in Richmond Hill in August 2015. Our house was sold right on time and right on money with her phenomenal service way beyond our expectation. She is a fine agent, in fact, a VERY fine agent, in Real Estate field. She is professional, calm, detail oriented, hard-working and a good negotiator. And the most striking quality that she has is she listens. She listened to us attentively, she listened to the potential buyers attentively; she adjusted the marketing approach and finalized the deal with her professionalism. As her customer, all we can say is "we are very pleased to have her", she is our life-long real estate agent.
By: By: Robin & Janice
We are about 90% settled now and enjoying condo life. We just want to thank you for helping us throughout the experience of selling our home and purchasing our condo. Your professionalism, confidence and dedication from day 1 is truly appreciated. Wishing you continued success!
By: Bobby & Anita
We have been through a lot of agents trying to sell our wheelchair accessible bungalow with zero luck. Enter "Our lucky Clover". A unique situation requires a unique agent. When we interviewed Mary for the job of being our agent, what impressed us right away was her humility of her accomplishments and her refusal to degrade other agents. We did not have to sit down to a brag session about her accomplishments and glossy brochures. She was extremely polite, courteous and ethical. She was compassionate & empathetic to our situation with superior communication in terms of providing us timely feedback. She went above and far beyond our expectations of what a real estate agent should be. She remained sweet till the end. We are simply honoured to have Mary as our agent. She is the epitome and template of a great real estate agent.
By: Mark & Dorothy
We could not have done this without all your professional input, hard work, honesty and dedication. We have truly made a friend and look forward to working with you in the future.
By: Libby & Sherman
Dear Mary, Sherman and I are so grateful to you for being able to sell our house in our favour. We appreciate the time and energy you put into this project. We thank you for all your advice and suggestions you gave us during this journey. It really was a pleasure working with you. We wish you all the best in the future.
After Mary did such a great job helping me buy my dream property to build on, I was so pleased to be working with her again selling my home. Her professionalism, market knowledge and diligence helped us to price accurately. We sold in about 3 weeks, mostly due to the extensive coverage in the marketing of the house. Beyond the professionalism, Mary is upfront and honest and great to work with. I highly recommend her!
Paul and I just want to thank you Mary for all your hard work with the sale of our home. Your good humor, availability and patience where greatly appreciated. I will most definitely refer you to friends and family. We are finally settled into our new home and would love to extend an invitation for a social visit and a well deserved glass of wine. (or 2).
By: Rossana & Lou
Mary we want to thank you for making the sale of our home a succes! Your professionalism, availability and calmness is truly what makes you the best in the business. It was an absolute pleasure working with you. Now we can move onto our new life. Thanks again and all the best Mary.
By: Doug & Lynn
Our recent experience with our agent, Mary Coughlan, was a very successful endeavour as well as a pleasant and valuable one. Not only did Mary help us sell our house in only a few days at the price we were hoping for, she was also instrumental in removing a great deal of the anxiety associated with the entire transaction. Throughout the selling process Mary acted as a true professional. Her sound advice, precise information and direct manner were very much appreciated. Mary treated us not only with respect but also with sensitivity required to guide us through a very critical phase in our lives. Mary proved to be an oasis of serenity with her low-key manner, sense of humour and quiet confidence. The Paperwork, from the legal documents to feature sheets were impeccable. Mary kept constant contact with us by phone and visited us frequently. Mary took the trouble of helping us with our out-of-town relocation. We want to extend out most sincere thanks and wish Mary much success in the future.
By: Richard and Jean
We are finally settled in and wish to express our gratitude to Mary Coughlan for an outstanding job in handling both the sale of our home and the purchase of a condo apartment. Mary provided us with exceptional professional services – always courteous, hard work at all hours, excellent advice, effective marketing, as well as good common sense and a sense of humour during the stressful moments. Because of Marys dedication to her work, we were delighted when our home sold in one week! Mary was always available to us, returning calls promptly and going the extra mile. Marys stamina, energy and professionalism make her, in our view, the Cream Of The Crop in her profession.
By: Madeleine and Roy
Dear Mary: A little over two months ago, we invited you to our Richmond Hill home to discuss the possibility of selling. We were beginning our downsize plan. This letter is to thank you very much for helping us take that plan to its final stage. From the very first meeting, we were very impressed with your calm, professional, organized and well informed approach. You listened to our ideas, gave suggestions and acted promptly to put the house on the market. The sale was completed quickly and it was obvious as you spoke to the purchasers agent on our behalf, that your expertise would work to our advantage. Your personal attention to detail was most impressive! Once again, we thank you for working so closely and patiently with us to get the right combination of site, size, layout and neigbourhood for our new home. We are very happy in our new home and we would like to take this opportunity to invite you to visit us soon. We have already mentioned your excellent service to friends and neighbours. We wish you continued success!
I wanted to send you a brief note to tell you how pleased my wife and I are with your exceptional service that you have provided to us Mary. In a day and age when customer service is so lacking, you display a relentless and sincere commitment to the best interest of your client. You have been patient, understanding and unbelievably accommodating with your time and advice. Never once did we feel that you were less than 100% committed to our best interest. Even my children have come to adore you after the many hours you have spent driving us around looking at houses. Mary, you are the ONLY agent my wife and I would have represent us.
I wanted to thank you for all the time and effort you recently put into helping achieve the sale of our home. Your service was first rate from follow-up on showings to the final negotiations and ultimate sale. I will be recommending your services to any of our friends or relatives contemplating relocation in the future. Once again, thank you for all your help.
By: George & Linda
Hi Mary...all we can say is Wonderful & thank you for all your work on our behalf. My wife and I chose you to market our home and you delivered as we expected you would. We will recommend you to others who can benefit from your expertise & professional approach.
By: Ivana and Sandro
I wanted to extend our sincere thanks for your extraordinary services throughout the process of selling our house. Your professionalism, commitment to maintain business ethics and values, and your astute insight into the local market has made it easier for us than we could have hoped for. You have always given us the attention we required, and you are so very thorough in follow-up and providing feedback as well. Many thanks Mary.
By: Jing & Mian
Mian and I are glad to have you as our agent. The results speak for itself that we made the right decision. We thank you for all the hard work you have done for us. You provided us with exceptional professional services; always courteous, hard working at any hour, excellent advice and effective marketing. Your professional expertise, ethical manner as well as your ability of dealing with unordinary agents and stressful moments make you extraordinary.
Mary, thanks for all your hard work to secure an offer on our property. We are relieved to have this part of the moving process almost over with. After you left our house I was saying to Janice how blessed we are to have you represent us. You always take your time to explain the details, we never felt pressured, and it doesnt matter how busy you are or what time of the night it is...you gave us your undivided attention and did not rush us in any way. We cant wait to see that SOLD sign on our lawn!
Recently we received your letter of appreciation thanking us for retaining you as our Real Estate Agent and you jokingly noted that the letter was long overdue as youre so backed up with your mailing. Well Mary, this note of appreciation from us is even more overdue so please do accept our apologies. It was a pleasure working with you and the Royal LePage office. You made Mala and I feel comfortable at all times while the house was on the market. We knew we chose the right person to represent our interests and that you did. We thoroughly appreciated your professional approach and be assured Mary that you will receive our reference.
You are someone that keeps her word and gets the job done! Thank you very much for selling my home in such a painless and timely manner! Your professionalism, leadership, confidence and excellent service constantly shine!
By: Wilson & Barbara
First, I want to say congratulations. You are the absolute best of the best in the industry. Barbara and I really appreciate your professional service.
I just wanted to take a couple of minutes to say how much we appreciated everything you have done for us. It is not hard to see why you are so successful. Thank you Mary!
By: Joanne & Tim
Mary Coughlan recently assisted us with the sale of our property. We chose Mary because she helped us purchase our home many years ago, and we were impressed with her level of service at that time. We would like to take this opportunity to let you know that Marys dedication to her job and the quality of excellence and professionalism she exhibits at all times is exemplary. She always maintained a link with us to keep us abreast of developments in the sale. We were never left wondering what was happening or why. Our family has been separated due to our decision to move and Mary was aware of this situation and she tried every avenue possible to get our house sold quickly. She helped us, novices in selling a home, make appropriate decisions regarding the sale of the property. Furthermore, she remembered that our two small sons were an integral part of our move, and always treated them with respect and gentleness. We want you to know that our family has truly appreciated Marys assistance. We considered ourselves lucky to have had Mary as our Real Estate Agent.
It was a pleasure to do business with Mary Coughlan. She worked hard and got the job done selling both our properties and finding us a new home. She was always available, professional and efficient. She gave frequent feedback and we have never felt like it was just a listing. I truly regard Mary as a friend. I am sure you already know what a treasure she is. I will definitely recommend Mary in the future.
I wish to convey my appreciation to Mary Coughlan for marketing and selling my property. Mary worked extraordinarily hard. She gave me personal, professional service and my family especially liked her sincere style of communication. I shall not hesitate in recommending her to my family and friends.
By: Darlene & Chuck
Chuck and I would like to thank you for the excellent service you gave us on the sale of our present home and the purchase of our new home. Your dedication, courteous manner and patience meant a lot to us. In the future, we would not hesitate in using your services again and would highly recommend you to family and friends.
By: Ian & Kathy
Due to a recent job relocation, we were forced to sell our house in Richmond Hill in a very short timeframe. We had used other realtors in the past but decided to approach Mary when we saw how many for sale/sold signs she had around our neighbourhood. After a brief meeting with Mary we decided her professional and cheery demeanor were exactly what we wanted. Mary is exceptionally organized and looked after every last detail for us. We were particularly impressed with the quality of the marketing tools she used to ensure our house was seen by as many potential buyers as possible. When we return to Canada and are back in a position to find a new home, we will definitely give Mary a ring!
We had interviewed three other sales people before meeting Mary. We were impressed with her professionalism. She was prepared for our meeting and answered all our questions calmly citing examples and demonstrating her experience. She was great to work with and we will recommend her to anyone looking to buy or sell their home. We wont think twice about using her again.
Hi, just a note to say thanks for all you have done for us throughout this process. As first time buyers, we had a lot of unanswered questions regarding the purchase of our home. Thank you for providing the answers to many of these and giving us informed advice on the homes that we visited!